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HCL Commerce Plugins:
Accelerating Speed to Market

With a long history of working with IBM WebSphere Commerce and now HCL Commerce, LiveArea has a multitude of proven plugins tested, implemented, and refined over many years. These assets are integrated into commerce solutions we implemented and now manage for leading retailers.

To learn more about these integrations — including pricing detail — and how LiveArea can bring HCL Commerce to life in your enterprise

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Large Packages – Omnichannel Solutions

In addition to the smaller packages that can be installed by user teams, LiveArea has several large-scale software assets designed to run with HCL Commerce software, including:

  • A call-center application that allows customer service representatives to manage shopper orders, returns, and accommodations. Post-order modifications are enabled and complex omnichannel operations are supported.
  • A point-of-sale (POS) system designed for in-store use. Our POS integrates with scanners and cash registers to allow for seamless in-store operations. Endless aisle and other complex omnichannel solutions are supported.
HCL Commerce Plugins POS
HCL Commerce Plugins POS

Payment Plugins

Our managed services team can ensure that your HCL Commerce platform operates efficiently. Our payment plugins include leading applications that handle authorizations, settlement, settle for less, multiple settlements, reversals, and credits (where allowed).

PayPal

We support all PayPal integration models, including:

  • PayPal Express
  • PayPal Mark
  • PayPal Credit Card
  • Implementation assets such as installation instructions, JSPs, JavaScript, and Java classes.

CyberSource

We support all CyberSource features and functions including:

  • Standard credit cards VISA, American Express, Discover, and Mastercard.
  • PayPal integration through CyberSource allowing you to take advantage of Advance Fraud Screening, Decision Manager, and more
  • “Secure Acceptance” where credit card numbers and cvv codes never hit the HCL platform
  • Advanced Fraud Screening
  • Decision Manager advanced business rules
  • Implementation assets such as installation instructions, JSPs, JavaScript, and Java classes.

Authorize.net

  • Supports standard credit cards VISA, American Express, Discover, and Mastercard.
  • Implementation assets include installation instructions, JSPs, JavaScript, and Java classes.
HCL Commerce Plugins - AVS

Address/Delivery Verification Services (AVS)

  • CyberSource – Our CyberSource AVS includes address checks, corrected address suggestions, and allows customer overrides.
  • Implementation assets include installation instructions, JSPs, JavaScript, and Java classes.
HCL Commerce Plugins - AVS

Tax Services

  • Avalara – Standard integration with Avalara tax service. Implementation assets include all installation instructions, JSPs, and supporting Java classes.
  • Vertex – Standard integration with Vertex tax service. Implementation assets include all installation instructions, JSPs, and supporting Java classes.

Shipping and Tracking Integrations

  • Our integrations support shipping cost calculations as well as shipment tracking information with the following major carriers:
    • FedEx
    • DHL
    • UPS
    • USPS
  • Implementation assets include all installation instructions, JSPs, CSS files, Javascript, and supporting Java classes.

Content Management System Integrations

  • Amplience – Our integration with Amplience allows clients to create and schedule dynamic content within Amplience and have it reflected on HCL Commerce websites in real-time. The solution makes heavy use of eSpots to allow for timed content and minimal JSP impact.
  • Implementation assets include all installation instructions, JSPs, CSS files, Javascript, and supporting Java classes.
HCL Commerce Plugins - CMS
HCL Commerce Plugins - CMS

Analytics

Note: All analytics require a small consulting engagement of one to five days to help integrate into client JSPs. While we use an “INCLUDE model,” additional work is required.

  • Google Tag Manager – Full suite of Google Analytics tagging, including homepage, category pages, search pages, product pages, shopping cart, checkout, etc.
  • Tealium – Full suite of Tealium tagging, including homepage, category pages, search pages, product pages, shopping cart, checkout, etc.
  • Feedonomics – Integration includes all required product and category data feeds.
  • ChannelAdvisor – Integration includes all required product and category data feeds.
  • Implementation assets include all installation instructions, JSPs, CSS files, Javascript, and supporting Java classes.

Product Recommendations

  • Coremetrics Intelligent Offer – Integration includes page tagging to display recommendations as well as all required product and category data feeds.
  • Reflektions – Integration includes all required page tagging to show recommendations on homage, category/search pages, product pages, and search box dropdowns.
  • Implementation assets include all installation instructions, JSPs, CSS files, Javascript, and supporting Java classes.

Reviews

  • Bazaarvoice with SmartSEO – Integration with Bazaarvoice, including reviews, star ratings, and SmartSEO. Implementation assets include all installation instructions, JSPs, CSS files, Javascript, and supporting Java classes.

International

  • BorderFree – Integration with BorderFree includes pricing in multiple currencies and checkout flows on the BorderFree site.
  • Implementation assets include all installation instructions, JSPs, CSS files, Javascript, and supporting Java classes.