In today’s fast-moving eCommerce environment, brands have to be agile and innovative, all while providing a smooth customer experience. Smart brands know when they can’t do it all on their own – when they need expert assistance. That’s where managed service providers (MSPs) can work their magic.
The Practical Magic of Managed Services explores the value of teaming with an MSP. Learn how their invisible hands can keep your eCommerce platform running smoothly. Get insight into how to choose the right MSP.
Retailers who do not work with a partner face risks and lost opportunities, including:
Not fully leveraging the investment in a commerce platform
Lagging on support, updates and fixes to bugs and vulnerabilities, resulting in
sub-par user experiences
Inability to drive innovation
What to look for in an MSP
Brands that think they can do it all by themselves run the risk of falling behind. One enterprise expert put it bluntly: “Falling behind in today’s enterprise technology space often leads to business failure.” In today’s eCommerce world, winners know that success comes from focusing on what they do well while picking the best partners to take care of the rest. So what should you look for in an MSP?
• Technical know-how
• eCommerce expertise
• A partner that understands your business goals and shares your vision